Weekly ass. #3 Essay Example | Topics and Well Written Essays - 250 words

Weekly ass. #3 - Essay Example This has changed the dynamics of a workplace. Workers can communicate with their counterparts in different parts of the world instantaneously without distance being a barrier. Also they can access software programs, company records located in different locations at will with the right authorisations. Today’s businesses can have a global workplace spread across different countries and perform their activities and services as though it was all at one location (Guffey et al., 2009; 70). E-commerce has matured in a great way and made it possible not only for service-based companies but also product-based companies to bring down the boundary barriers. Physical presence is no more a necessity (Steinfield et al., 2001). With virtual presence businesses can now handle all activities. Even product delivery (of tangible goods) can be fulfilled with the assistance of logistics suppliers and courier services. This means a company located in one part of the world can have a product delivered to another part with just having a virtual presence. An example of this is the outsourcing of customer support centres. Customer support centres are very important for any business to satisfy the customers. Unlike the past, customer support centres are no more needed to be in parent country but can be located in any part of the world and still function effectively. Steinfield, Charles, Harry Bouwman, and Thomas Adelaar. "Combining Physical and Virtual Channels: Opportunities, Imperatives and Challenges." MSU. N.p., 25 Jun 2001. Web. 7 Feb 2012.